Issues, problems and request. How to get Help with :pxtra?

In case you experience problems using our Tools or having questions about specific topics around :pxtra and benefits, our Support-Team is happy to help.

You can find all informations about common topics in our Help-Centre following our Help-Link for englisch Support.

If you cannot find the answer you were looking for, our Email-Support is happy to address all your requests and concerns. The easiest way to contact us is an Email to support@pxtra.de. 

Important: With technical issues, please add the following additional information:

• Email addresses of all effected User/s
• operating System / Device
• Issue description
• if applicable, Error / Issue Screenshots

To ensure a quick and efficient answer, please avoid multiple requests for the same topic. If you cannot avoid additional Tickets, please inform us about your other open Tickets by naming the related Ticket numbers. We will merge the Tickets within the follow-up to your latest request.