How do I change my benefits?

Want to change your benefit? Here we explain how to do it and what you should look out for.

When can you change your benefit?

You can change your benefit every 6 months. This means that if you choose a benefit, you will initially use it for at least six months. After that, you can switch to another benefit at the next changeover date.

IMPORTANT: In case that you don't want to change your benefits, it is not necessary to contact us after 6 months. The chosen benefits will stay the same as long as you don't contact us for a change request. 

Why this rule?

This 6-month period serves to protect the tax benefits of your benefits. Frequent changes can result in disadvantages in your payroll accounting.

Are there exceptions?

Yes, of course there are. If you can no longer use your current benefit for understandable reasons, an early change is also possible. Here are a few examples:

• Childcare costs: Your child starts school and you no longer need the benefit.
• Public transport ticket: You are working from home permanently and no longer use public transport.

In such cases, please contact us directly - together we will find a solution.

How to change your benefit

1. Check when your last change was - was it at least 6 months ago?
2. Would you like to switch early? Then check whether there is a comprehensible reason.
3. Contact us if you are unsure or need support.

We'll be happy to help you and make sure you get the most out of your benefit!

Still have questions?

Then contact us at any time via e-mail to support@pxtra.de